People have a difficult time with uncertainty
They want to be able to predict behaviour,
Motivated to seek information about other
Want to predict ones behaviour better
People make plans to accomplish their goals as they communicate
Formulating plans from the information we get, based on that certain goals
The more uncertain people are, the more vigilant
Force them to rely on the situation itself
The more uncertain people are, the further they part from conciousness
At the highest level of uncertainty, the less confidence left on them
The more contingency plans made, 
And the more they find alternative responds

- Charles R. Berger (1975)