On November 14, Krystal was scheduled to make an appearance at an event titled 'Photo Event with Krystal', which took place at the Hyundai Department Store Gangnam location. Although the event was scheduled to start at 5 PM KST, Krystal reportedly arrived over half an hour late.

Korean media news outlets are stating that due to Krystal's tardiness, the event became a dangerous situation. Fans who had been gathering even before 5 PM were starting to overflow the venue as more and more people gathered waiting for their photo opportunity with Krystal. As some SM Entertainment idols have a reputation for showing up late to events, Korean news outlets such as TV Daily have referred to Krystal's own late arrival as the "SM tardiness disease," perhaps suggesting that this was a bad habit that needed to be fixed.

Top comments include, "Krystal's like: So what? I'm a star. Keke," "Sulli, Jessica, and her," and, "The surprise would be when Krystal actually shows up on time."