[FIX] Password Issue (Error Page) and Private Conversations Bug

The password fields on the site have been fixed; the issue with users being unable to delete or log into their accounts thanks to password errors (a dialog box saying "password incorrect") should be a non-issue now if you type in the correct password. I will also take this time to remind everyone to set up a recovery email on their account when you get the chance, if you do not already have one! It's important to have in the event you forget your password, or you are locked out for whatever reason. Neither the Helpers nor the Moderators have access to password information for users, as that is private information from our users, so our recovering the password for you is unfortunately not an option.

RE: the bug this morning concerning private conversations "disappearing," that too has been fixed and the messages should now show up again.

As a pre-caution, clear your cache and cookies before testing the waters; if you are still experiencing problems with either of these previous issues, please let us know!

-Daryn

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armyheartxo--peace #1 Jun 24, 2015 06:55:11

Like some people in the comments, I'm having this problem recently too. I am sure my password is correct but it keeps on saying 'password incorrect'. I tried 'Forgot password?' too and it's still the same... (this account has just been created to ask help)

RiChanJung #2 Nov 6, 2014 18:26:35

one of my private convos disappeared,how will I fix this?

kalistadjani #3 Sep 22, 2014 18:48:58

I can't look my notifications bar, 3 days ago there was a notification, but I haven't open it. Then yesterday and today there's no notifications more.

cutiekimchi #4 Sep 10, 2014 19:22:19

I'm sure that I put the right password, but whenever I try to change my password, it keeps coming up as an error. When I logged out and signed back in and I got in. But idk why my password keeps on going incorrect or error whenever I change it.

meetmeinvegas #5 Jul 29, 2014 01:53:45

Thanks for fixing! :D

-jazalea #6 Jul 29, 2014 00:44:39

My inbox is now okay. Thank you! : )

INeedHelp #7 Jul 25, 2014 23:08:50

I still am locked out of my account. I too had to create this account to seek help. It keeps saying my password is incorrect and it says my email is incorrect as well.