Work advice? :(((

Okay so I got a new job at KFC through a Filipina lady my parents know, and I've only been working there for a little bit over a month. Long story short, I hate it.

I was put into work without proper training. They only showed me how to do stuff once and then left me to do them by myself without making sure I can actually do them. I had to do modules that always said I can't touch the fryers if I'm not trained, so Tita (aunt, but it means an older Filipina lady tbh) got someone to show me, and all they showed me was how to put down fries and nuggets, not what to do after putting them in. Then it started beeping and I know it means they're done cooking, but I can't do anything about it. I was quickly making burgers behind the fryers when Tita went to it and scolded me saying I have to press the button when it starts beeping. It was literally never shown to me, and I don't know what the buttons mean. The modules said not to touch if I don't know.

They put me in closing when I have no idea what to do in closing (so basically I'm in charge and have to make sure everything is spot on), but they honestly haven't shown me how to clean anything??? And then a manager who works in another store and was just filling in for another manager asked if it was my first time closing, so I said "yeah" and then he asked how long I've been working there and it was like my 5th shift and he got so surprised because he's known people who's worked there for over a year and still hasn't done closing. So I don't know why I was put there??? The next day, Tita asked me how it was and when I struggled to answer, she was like, "Terrible, right???". It was my fifth shift, all they've shown me before that was making burgers (that consists of buns, mayo, lettuce and a chicken fillet) and the cash register. So I don't understand why I was put in charge of closing???????

Also, they asked me to fill in the drinks in the drinks fridge (which is easy enough tbh like I just gotta put in drinks in the fridge) so I was looking for the drinks trolley so I don't have to carry cans one by one. It wasn't in the coolroom so I was looking for it just to see if it was being used. Tita saw me and told me to just carry the drinks and that I have to be resourceful, and that it was common sense. I was gonna do just that once I saw that the trolley was being used, because if it wasn't, and she just saw me carrying the drinks by hand, she's gonna scold me for not using the trolley??? Like I just don't know where to place myself in that job??? They ask me to help packing, but they haven't taught me how to help another person pack because I don't know which order they're doing? And when I try to help packing on my own accord, Tita tells me "do this and that, I didn't ask you to pack" like???

And it's done quite a lot to my emotional health, like I don't feel like doing anything now knowing I have to go back to that place. I don't work again until Friday and it's all I can think about now. It was worse when I thought my contract said that I can't quit for the first 6 months, but it turns out that out of the numerous times I've read that contract over and over again, I've been reading it wrong. So I can actually quit.

The only problem is that it's embarrassing. My mum "suggested" me to Tita and now I'm gonna quit so quickly. That is honestly the only thing that's stopping me from quitting: how Tita would look to the company, and how it's gonna be with my parents and Tita during gatherings/get-togethers. But I honestly can't continue working there when it's taking a toll on my emotional health :(((

What do I do? I'm going on vacation in July and I was thinking maybe I can quit then, so the one week notice where I still have to work before officially leaving is during my holidays and I've already taken that time off. But yeah, the thing with Tita is the only thing that's hindering me.

(And also, I have another job, one I've had for 4 years now, but I lost one of my permanent shifts just to work at KFC. If I quit KFC, I'll only get 3 hours a week of work left. But good news is I get back from my trip in August and August is like... hiring season, because people need workers for Christmas season.)

I don't have a problem with anyone else working there, they've all been very supportive of me, telling me I'm doing well during my shifts. It's just hard to work in that kind of environment when there are high expectations of me but little to no proper training :(((

Would gladly appreciate your help, thanks.

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PinkBlueBeauty
#1
Every job at the beginning, you just have to hang in there a bit. If even after that period of time you don't feel well, then you should really quit. Fighting!
Irnbru121
#2
I had a job similar to this i'll try and get this in order of time Sorry its long
my mum asked liz if I could work at the swan ( they have been friends for about 30 years And worked for liz about 5 years) the first few weeks it was fine I was cleaning & getting ready to open the kitchen the following week thats when it started to go down hill ( my main job was a waitress

Liz had a disco thing on bank Holiday Monday (it was very busy )and the kitchen was open for the fist time after the flood I had no idea what I was doing I was getting shouted at bc I had no idea what I was doing (someone heard me being shouted at in the kitchen)
then Liz decided to put me behind the bar doing glasses I was fine until she came behind the bar to help speed things up when really she was slowing it down bc she has a reallly bad leg and she can hardly walk (not to be horrible) she is quite a big lady and behind the bar is very small for three people
I was being shouted at for not being fast enough putting glasses away as I Had to wait for some one to move so I can get past I was getting and she was wanting me to stay until 1:00 in the morning behind the bar (I started my shift at 11:00 in the morning ) my mum had to rescue me

a few week later I was getting the hang of it I got along with the people I was working with there was another event going on at the pub yay
there Was only two of us in the kitchen that day so I had to balance helping out in the kitchen and waitressing & washing up the only time liz came into the kitchen was to shout at us for doing something wrong like Im not collecting glasses or picking up tickets for food orders and she didn't care that the chef burnt her hand and I couldn't set up orders properly bc I was so busy there was this one order I couldn't find so I was walking all around asking people getting stressed but I Managed to unite the people and there food
after that nightmare I was put behind the bar again which I enjoyed and someone came up to me and told me how well I did ( felt so proud of my self (: ) there were 2 girls who joined hell we got and worked really well too but they left bc how horrible they were treated & uni

one time I got so stressed I made my self sick and I went to see my mum before work I burst out crying and I never cry and someone said to my mum that I have changed I looked sad and depressed ( I talked to my mum about quitting I lasted 4 months there mum said its up to you but I would wait until she pays you so I was like Ok dont get me wrong I have met some awesome people and had some fun moments in the kitchen and behind the bar

liz knew I was going to quit she held of giving me my wage so I would stay So I thought screw you so When I finally quit bc of my mental health & I was starting uni I was so happy I went in one time a month after to see everyone liz saw me threw the money she owed me ( she didn't pay the girls who where her staff to make me feel bad) she then said that I was horrible to her I Was like ???? and that me quitting Damaged her relationship with my mum (tbh my mum didn't care bc of the was she treated me)

A few other things
1) god forbid you give her your hours so she can do your wage
2) god forbid you ask for your wage (she will make you wait hours before giving it to you she is well known for this)
3) she also makes you peal 90 salad potatoes for Sunday dinners when you can buy them already peeled and if you are still there 1 hour kitchen is closed you get shouted at
3) can't throw anything away and if you do you have to hide it in the bin bag Moldy soggy lettuce Peal/cut the mold off
4) haven forbid you have fun while working
5) No eating the produce no matter how hungry you are ( when Liz was no where around we used to get choco cake from the Freezer and eat a slice)
6) No brake there are plenty of stuff that could or needs to be done
7) you ask how long the food is going to be bc these poor sods have been waiting an hour for there food
8) the reviews for the food & service are Poor e,g waiting a hour for food
9) you feel like nothing you do is right its lizes way or no way and you are doing it wrong
that's all i can think of at the moment

I would talk to your parents tell them what is happening at work and how you are feeling and how you are being treated
if you are worried about quitting early quit in July then you have worked there for two months (?) still you are awesome staying there as long as you did
Or maybe Talk to big boss and say that you haven't been trained
(: sorry this is so long I hope you sort it out (:
suchentao
#3
Their training is problematic. That is not proper. What they should have done is assign you every day to 1 staff. You observe the staff for your first week's shift. After having observed and assisted that one staff, you get to do things on your own. You learn with another staff keeping an eye on you. You're not supposed to be left alone in your first week and yet in your 5th shift you ended up being closing. Uhhhh... I suggest you leave. It's not that you have a problem, that branch has a problem.

I can tell you were willing to learn anything and everything about the operations but there was a lack of attention to your needs as a new staff. Maybe because you were someone "known" they thought you could do it on your own. That's a double-edged sword. Never assume a new staff, no matter how great, can do it all.

Leave. And if they argue "Isang buwan ka pa lang quit agad? Bakit? Di mo kaya?"
Just tell them, "The training is not efficient. I was not assigned to a senior staff. I was not observed and trained properly during my stay. I followed the modules only to be lectured I should have done something NOT in the module. If I, a new staff, am unable to learn then I cannot be an effective employee. This is the responsibility of a company and it's my choice to find good training elsewhere."

BOOM PANES TAPOS. Hehehehe. I hope this helps you decide! My dad's a professional in Human Resources ;D learned a lot from him